DigiClinix Diagnostics ("DigiClinix," "we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you use our website and services.
Information We Collect
We may collect:
Personal Information
- Full name
- Mobile number
- Email address
- Residential address
- Date of birth
- Gender
Health Information
- Diagnostic test bookings
- Medical history voluntarily provided
- Test reports and results
- Sample collection details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
- Cookies and analytics data
How We Use Your Information
We use your information to:
- Process test bookings
- Schedule home sample collections
- Deliver diagnostic reports
- Communicate appointment updates
- Process payments and refunds
- Improve website functionality
- Comply with legal obligations
Information Sharing
We may share information with:
- Partner laboratories
- Sample collection personnel
- Payment service providers
- Technology and hosting partners
- Government authorities when required by law
We do not sell your personal information.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, or misuse.
Data Retention
We retain information only for as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce agreements.
Cookies
Our website may use cookies and similar technologies to enhance user experience and analyze website performance.
Your Rights
You may request:
- Access to your personal data
- Correction of inaccurate information
- Deletion of data where legally permissible
- Withdrawal of consent where applicable
Children's Privacy
Our services are not intended for children without parental or guardian supervision.
Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted on this page.